Learn more
1. Go to in the Store admin.
2. In the post list, click Reply on the post you want to respond to.
(You can use search filters to locate posts faster.)
3. Clicking Reply will open the reply editor. After writing your response, click Register.
Caution
The status will change to In progress when the Reply button is clicked, and will update to Replied once the reply is submitted.
4. Once the reply is submitted, the Reply status will display as Replied.
Using quick reply
1. Go to in the Store admin.
2. In the post list, click Preview on the post you want to respond to.
3. Enter your reply and click Save.
4. Once the reply is submitted, the Reply status will display as Replied.