Cafe24 PRO
Orders
Products
- FAQs about storefront product and detail image settings
- FAQs about storefront product display and layout order
- FAQs about bulk editing options and stock using CSV
- FAQs about bulk product editing and CSV registration
- FAQs about inventory and out-of-stock settings
- FAQs about product registration/editing
Customers
- What is pending points and how can I check it?
- Can a customer who signed up via Social login rejoin after deleting their account?
- A customer forgot their password. Can I send them a temporary one?
- How do I add customers to the blocklist?
- Can I give points to multiple customers at once?
- Do customers who signed up with Social login get the same benefits as regular customers?
Boards
- What editing features are available in the board editor?
- How do I reply to a customer post?
- Can I recover a post that I deleted by mistake?
- I want to add a hyperlink in the post content.
- Can suppliers view posts written by customers?
- How do I post a notice on the board?
Themes
- Smart popups I added to my main store are not showing in my multi-language stores
- Smart banners I added to my main store are not showing in my multi-language stores
- Smart banner image size changes are not applied to existing banners.
- How can I add SNS channel links to the main page footer?
- I cannot upload files to FTP
- FAQs about file uploader
Marketing channels
Analytics
- Is data updated in real time?
- [UTM setup] Do I need to set up UTM parameters to analyze ad performance?
- [UTM setup] When ad performance data is missing: How to use URL connectors (?) and parameter separators (&) correctly
- [UTM setup] Unknown channel names (e.g., 'abc', 'my_event') appear in ad traffic analysis
- What is the difference between page views, entrances, visit, and unique visitors?
- How are first-time purchases and repeat purchases determined?