How do I add a product bundle?

How to add a product bundle

1. Products > Product List > Add bundle
2. Select a category for the bundle.
3. Under Basic information, enter the bundle name and description.
4. In Bundle Configuration, click Select Product.
5. A popup window will appear. Select the products you want to include and click Select.
6. Under Sales Information Price, configure the discount rate or amount, and set the total price for the bundle.
7. Upload a thumbnail image under Image Information.
8. When finished, click Add Product.

Important notes about bundles

• Products in a bundle must be purchased together and cannot be sold separately.
• Independent selection–type products cannot be added to a bundle.
• If at least one product in the bundle is taxable, the entire bundle is treated as taxable. Otherwise, it is tax-exempt.
• If all bundled items are set to "For Sale", the bundle will also automatically be "For Sale" even if you set it to "Not for Sale."
• To stop selling a bundle, either delete the bundle or set bundled items to "Not for Sale."
• Deleted products can be viewed, recovered, or permanently deleted in Products > Product List > Removed Products.

Why is the stock quantity shown after adding a bundle?

By default, inventory is always displayed for product bundles—even if inventory display is turned off.

Why doesn’t the regular price show with a strikethrough in bundles?

Strikethrough pricing is not supported for product bundles.

When discounts are applied to bundles, the final price is shown directly—without displaying the original price with a strikethrough.

My bundle is marked as “On Display” and “For Sale,” but it shows as sold out.

Bundle availability is determined by the availability of the included products.

Example:
If all components are "For Sale," the bundle is also "For Sale."
If at least one component is "Not for Sale," the bundle is also "Not for Sale."

Can I cancel, exchange, or refund just part of a product bundle?

You can split a product bundle into individual items using the "Split Bundle" option.

1. Go to Orders > View all orders, search by order number, and click Split Bundle in the order details.
2. In the popup, click Split Bundle to separate the products.
3. Once split, the bundle cannot be reassembled.