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Viewing issued coupons

Viewing issued coupons

Go to Promotions>Issued coupons.

You can view coupons issued to customers.

 

Searching coupons

  • You can search for coupons issued to customers.

 

Issued coupon list

  • You can view basic information and the number of issued coupons.
  • Select the View button to open the Coupon history page, where you can check the details of issued coupons.
  • You can view the details by customer, including issuance/usage dates, order numbers, and usage status.
  • Select the Copy button to copy the coupon download URL. This button is displayed only for customer-download coupons.
  • Selecting the Bulk manage button opens the coupon bulk management popup, where you can bulk issue or recapture coupons after selecting them.
  • Deleted coupons are not displayed in the coupon list. To view deleted coupons, select the deletion status in the search conditions.
     
 

Caution

  • Issued coupons are legally protected as customer assets.
     
  • If coupon deletion (recapture) is not specified in the terms and conditions, customers must be notified in advance before recapturing coupons.
     
  • Deleting coupons without notice violates the Electronic Financial Transactions Act, the Fair Labeling and Advertising Act, and the Consumer Protection Act in Electronic Commerce.
     
  • For gift certificate-type coupons, a 90% refund must be provided within 5 years (the statute of limitations for commercial bonds) even after the validity period has expired.
     
  • For coupons issued through social commerce, 70% of the purchase price must be refunded even after the coupon validity period ends.

 

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