Viewing issued coupons
Go to Promotions>Issued coupons.
You can view coupons issued to customers.
Searching coupons
- You can search for coupons issued to customers.
Issued coupon list
- You can view basic information and the number of issued coupons.
- Select the View button to open the Coupon history page, where you can check the details of issued coupons.
- You can view the details by customer, including issuance/usage dates, order numbers, and usage status.
- Select the Copy button to copy the coupon download URL. This button is displayed only for customer-download coupons.
- Selecting the Bulk manage button opens the coupon bulk management popup, where you can bulk issue or recapture coupons after selecting them.
- Deleted coupons are not displayed in the coupon list. To view deleted coupons, select the deletion status in the search conditions.
Caution
- Issued coupons are legally protected as customer assets.
- If coupon deletion (recapture) is not specified in the terms and conditions, customers must be notified in advance before recapturing coupons.
- Deleting coupons without notice violates the Electronic Financial Transactions Act, the Fair Labeling and Advertising Act, and the Consumer Protection Act in Electronic Commerce.
- For gift certificate-type coupons, a 90% refund must be provided within 5 years (the statute of limitations for commercial bonds) even after the validity period has expired.
- For coupons issued through social commerce, 70% of the purchase price must be refunded even after the coupon validity period ends.