Cafe24 PRO provides various features to reduce the customer support workload for store operators and handle customer interactions more efficiently.
Service scope
1. Standard FAQ registration
Provide FAQ content by selecting frequently asked questions from customers. By providing frequently asked questions in advance, operators can reduce repetitive responses and customers can quickly find the answers they want.
2. Posting delivery pause notice
When there are delivery pause schedules, you can easily register notices and banners. This allows customers to check delivery schedules in advance, and operators can build trust with prompt notifications.
Getting started
You must submit an application before you can use the Delivery Pause Notice in Cafe24 PRO.