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Single products

Add products you wish to sell on your online store.

Set up each product differently, depending on its characteristics. 

  1. Go to Products>Product list
     
  2. Fill in each field as instructed below.
    We recommend setting the fields marked with check.png.
     
  3. Click Add product at the bottom of the page to complete the process.
Category Field Content Notes
Basic information check.png Product name

Enter the name of the product you want to sell.

 

Product code

This will be automatically generated when the product is added.

This value cannot be changed.

 

Custom product code

Enter your own product code to use separately (e.g. for offline sales)

 

Product summary

Enter a short description of the product.

You can use this field to add extra product info.
Up to 255 bytes allowed.

Product description
(Edibot)

Enter detailed product information (images, text, etc.).
Use templates to simplify formatting and design.
You can also add text directly into images.

Products created with Edibot cannot be edited in bulk using CSV.

Product description
(Manual)

Enter the product’s detailed information (images, text, etc.) manually.

 

Product images check.pngProduct image

You can upload the main image for the product.

Additional image

You can upload additional images to display on the product details page.

 

Status settings check.png Display product Select which stores will display this product.
check.png Sell product

Select which stores will sell this product.
To make it available for purchase, set the status to For sale.
If set to Not for sale, the product will appear as out of stock.

 

check.png Product category

 

Select the category for the product and click Add.
If no category is selected, the product will not appear on your storefront.

Home category

Select a home category to display this product on the home page.

 

Sales information check.png Cost

Enter the cost price of the product.
This information is not visible to customers.

You can enter 0 and still add the product.

Taxation

Select the appropriate tax type for this product.

  • Taxable product: VAT included
  • Tax-free product: Product is excluded from VAT reporting

 

check.png Price

Enter the selling price of the product.
Unless other discounts or coupons apply, this is the amount customers will pay.

 

Restrict purchase

Set who can purchase this product: guests, customer accounts, by customer level.

  • Customer accounts only: You can restrict purchases by customer level or limit purchases to one per ID.

If you are using a multi-language store, set this individually per store.

Restrict purchasing individually

If set to Yes, customers must purchase this product with other items and cannot buy it alone.

If set to Individual purchase only, this product must be purchased alone.

To mark items as Individual purchase only on your storefront, use design variables.

Order multiple

Customers can add or remove the product in their cart based on this setting.

  • Based on variants: Applied per option under the same product code
  • Based on products: Applied per product code
Restrict order quantity

Minimum quantity: Set the minimum quantity a customer can purchase.
Customers cannot order less than this amount.

  1. Maximum quantity:
    • Set the maximum quantity allowed per order.
  • Based on variants: Applied per option under the same product code
  • Based on products: Applied per product code
Production information Manufacturer

Enter the name of the manufacturer of this product.

 

Supplier

Suppliers registered under Manage suppliers will be applied here.

Brand

Set the brand of this product.

 

Expiration date

Set an expiration date if this is a content-type product (e.g., online course, service ticket).

Country of origin

Select the country of origin for this product.

 

Size guide

Select a size guide to display with this product and click Preview to check how it looks on your store.

When adding manually, use images under 430px wide and 1MB in size for better mobile compatibility.

Volumetric weight

The volume weight is calculated automatically using the IATA formula based on width, length, and height.

[Volumetric weight (kg)] = width (cm) × length (cm) × height (cm) / 6,000]

Shipping information

For more details, see the Shipping settings guide.

 

Complementary

products

You can use this feature to encourage customers to purchase other products along with this product.

  • When enabled, selected complementary products will appear on the product details page.

 

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