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Country-specific policies

This guide covers required content when selling in different countries,
and is used to enter seller information in accordance with local legal requirements.

Japan - Specified Commercial Transaction Law regulations

This law is designed to prevent illegal acts by sellers and malicious consumer solicitation practices in sales formats prone to consumer disputes, such as door-to-door sales and internet sales, while protecting consumers.  When selling goods or services on online websites, you must post 'Notation based on the Specified Commercial Transaction Law' on your site. Even for sole proprietors, basic information such as business name, address, and phone number must be provided. 

Editing notation based on the Specified Commercial Transaction Law

This section is used to enter seller information in accordance with Japanese legal requirements.

The content you write will be displayed on the customer page below (your-store-domain/shopinfo/commercial_law.html)

  1. Go to Settings>General>Terms and policies and select the Notation based on the Specified Commercial Transaction Law of Japan tab
  2. Modify the content to match your store policies.
  3. If line break errors or spacing issues occur, you can edit directly in the code view (<>) mode in the upper right [⋮]
 
 

Info - Item guidance

  • According to Japan's Specified Commercial Transaction Law, the following items must be included:

    • Seller information: Store name, store manager, current address, contact information, email address, website address.

      ※ Information entered in Store profile will be reflected.

    • Product prices: Please modify if different from the listed content.

    • Fees other than product prices: Please modify if different from the listed content.

    • Payment deadline: Please modify if different from the listed content.

    • Shipping information: Please modify to match your store's policies.

    • Exchange/return information: Please modify to match your store's policies.

    • Order validity period: Please modify to match the policy of the payment method used by your store.

    • User guide: Please reflect your store's policies from the Store policies tab.

 

 

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