Customer-related

Emails are automatically sent to customers, store operators, and suppliers based on member activities such as sign-up and account closure.
Member-related emails include 'New sign-up', 'Signup cancellation', 'Account approval request for new accounts, 'ID/password information', and 'Individual emails'.

New signup

Sent immediately when a customer completes sign-up on the store.

Customer

Category	Content
Subject	[{MALL_NAME}] Hello, {MEMBER_ID}! Thank you for signing up.
Body title	Welcome!
Body	Dear {MEMBER_NAME}({MEMBER_ID}), Thank you for joining us. Here's your new account information. ◎ Account Information - ID: {MEMBER_ID} We hope you enjoy your shopping experience with us and look forward to welcoming you on your future visits.
Footer	This email was sent from {MALL_NAME} Customer Support: {MALL_EMAIL} Copyright(c) {MALL_NAME} all rights reserved. {MALL_DOMAIN}

Admin

Category	Content
Subject	[{MALL_NAME}] {MEMBER_NAME} has created a customer account.
Body title	New customer account
Body	Hi {MALL_NAME}, A new customer account has been created on your online store. Refer below for the relevant customer information. ◎ Customer profile - ID: {MEMBER_ID} - Name: {MEMBER_NAME} · Customer information can be found in the [Customers] menu of the admin page. Thank you for using Cafe24 EC Hosting.
Footer	This email was sent from {MALL_NAME} Customer Support: {MALL_EMAIL} Copyright(c) {MALL_NAME} all rights reserved. {MALL_DOMAIN}

Signup cancellation

Sent immediately when a customer completes account deletion on the store.

Customer

Category	Content
Subject	[{MALL_NAME}] {MEMBER_ID}, your account has been deleted.
Body title	Account Closed
Body	Dear {MEMBER_NAME}({MEMBER_ID}), Your request to close your account has been processed. Please keep in mind that we remove all your personal details permanently upon closing your account. We're sorry that you're leaving us. It's been great to have you. Please come back and visit us any time if you'd like to join us again. Thank you.
Footer	This email was sent from {MALL_NAME} Customer Support: {MALL_EMAIL} Copyright(c) {MALL_NAME} all rights reserved. {MALL_DOMAIN}

Admin

Category	Content
Subject	[{MALL_NAME}] The customer account for {MEMBER_NAME} has been deleted.
Body title	Account deleted
Body	Hi {MALL_NAME}, {MEMBER_NAME}({MEMBER_ID})'s customer account has successfully been deleted. All related customer information has also been destroyed. ◎ Deleted profile - ID: {MEMBER_ID} · Customer information can be found in the [Customers] menu of the admin page. Thank you.
Footer	This email was sent from {MALL_NAME} Customer Support: {MALL_EMAIL} Copyright(c) {MALL_NAME} all rights reserved. {MALL_DOMAIN}

Account approval request for new accounts

Sent immediately after a customer signs up when the 'membership verification' feature is enabled.

Customer

Category	Content
Subject	[{MALL_NAME}] {MEMBER_ID}, you have requested an account verification.
Body title	Account Verification Request
Body	Dear {MEMBER_NAME}({MEMBER_ID}), Thank you for visiting {MALL_NAME}. This is to let you know that the verification request for your new account has been submitted. We will process your request as soon as possible. To modify your profile, please go to [My Shopping].
Footer	This email was sent from {MALL_NAME} Customer Support: {MALL_EMAIL} Copyright(c) {MALL_NAME} all rights reserved. {MALL_DOMAIN}

Admin

Category	Content
Subject	[{MALL_NAME}] {MEMBER_NAME} has requested an account verification for signup.
Body title	Account Verification Request
Body	Hi {MALL_NAME}, You have a new account verification request. Please verify the following account to allow the user to create a customer account. ◎ Customer profile - Name: {MEMBER_NAME} - ID: {MEMBER_ID} Thank you.
Footer	This email was sent from {MALL_NAME} Customer Support: {MALL_EMAIL} Copyright(c) {MALL_NAME} all rights reserved. {MALL_DOMAIN}

ID/Password information

Sent immediately when a customer requests to find their ID/password on the store, or when a store operator generates a temporary password from the member information.

Customer

Category	Content
Subject	[{MALL_NAME}] {MEMBER_ID}, here's your temporary password.
Body title	Your Account Information
Body	Dear {MEMBER_NAME}({MEMBER_ID}), Thank you for visiting {MALL_NAME}. Your ID and password are as follows. ◎ Account Information - ID: {MEMBER_ID} - Temporary Password: {MEMBER_PASS} To modify your profile, please go to [My Shopping]. We look forward to your next visit!
Footer	This email was sent from {MALL_NAME} Customer Support: {MALL_EMAIL} Copyright(c) {MALL_NAME} all rights reserved. {MALL_DOMAIN}

Supplier

Category	Content
Subject	[{MALL_NAME}] {MEMBER_ID}, here's your temporary password.
Body title	Temporary password
Body	Hi {MEMBER_NAME}({MEMBER_ID}), Thank you for visiting {MALL_NAME}. Refer below for your account details. ◎ Account information - ID: {MEMBER_ID} - Temporary Password: {MEMBER_PASS} To edit your account information, go to [My Shopping]. Thank you.
Footer	This email was sent from {MALL_NAME} Customer Support: {MALL_EMAIL} Copyright(c) {MALL_NAME} all rights reserved. {MALL_DOMAIN}

Individual emails

Sent when a store operator composes an individual email to a specific customer from the admin page.
You can compose an email to a specific member or guest by clicking the 'email' icon in the 'Customer lnformation' or 'All orders' menu.

Customer

Category	Content
Subject	[{MALL_NAME}] {MEMBER_NAME}, this is {MALL_NAME}.
Body title	This message was sent to you.
Body	{CONTENT}
Footer	This email was sent from {MALL_NAME} Customer Support: {MALL_EMAIL} To unsubscribe from mailing list, click Here Copyright(c) {MALL_NAME} all rights reserved. {MALL_DOMAIN}

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