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Connecting your Rakuten account

To add a marketplace, you must have a seller account for the marketplace you wish to connect.

1. If you don’t have a Rakuten marketplace account, apply through the Rakuten seller onboarding page.

Start Rakuten seller onboarding
Receive overseas payments easily via Payoneer

 

 

Note - Rakuten integration requirements

  • Integration is only available if Rakuten Pay is used as the payment method.
  • Integration is only available if the Rakuten's bulk product editor (商品一括編集), a paid service, has been activated.
  • For detailed instructions on using the editor, refer to the Rakuten manual below:
      Go to Rakuten bulk editor manual

2. If you already have a Rakuten marketplace account, you can add Rakuten through the Cafe24 PRO app.

* Notes

Rakuten provides a pre-launch account stage, where an account is issued but actual sales are not yet available. To officially launch, you must complete Rakuten’s review process and confirm a launch schedule. Only accounts that have completed the official launch can be linked to the app.

 

* You can add a marketplace through the app. When you select a store in the app, the available marketplaces for that store will be displayed.
* Select a marketplace and enter the required information to proceed with the integration.
* After submission, the integration will be completed following a review process. You can check the status in the admin panel.
* For detailed instructions, please refer to the Cafe24 PRO app.

 

※ Please double-check before saving!

In the Rakuten Merchant Server (RMS), make sure that all service items are set to Enabled.

Menu path: 店舗様向け 情報・サービス > WEB APIサービス > 2. 利用設定 > 2-1 WEP API > 利用機能一覧 > 利用機能編集 (Merchant Information & Services > WEB API Service > 2. Usage Settings > 2-1 WEP API > Function List > Edit Functions)

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