You can search and manage members by tier.
You can award points to all members of a tier, or release and change a specific member's tier.
Searching Members by Tier
You can look up members belonging to a specific tier.
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Customers > Member Management > Member Management by Tier
- Select the tier you want to view from the 'Member Tier' field at the top, and members of that tier will be displayed in the list.
- In 'Search within results', you can search for a specific member by entering an ID or name.
Awarding Points to All Members of a Tier
You can bulk award or deduct points to all members of a specific tier.
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Customers > Member Management > Member Management by Tier
- Select the tier you want to award points to from the 'Member Tier' field at the top.
- Select all members in the list and click the Bulk Award Points button.
- On the Bulk Award Points screen, enter the points amount and click Bulk Award.
Releasing a Member's Tier
You can release a specific member's tier.
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Customers > Member Management > Member Management by Tier
- Search for and select the member whose tier you want to release, then click the Release Tier button.
Note
- When a tier is released, the member will be changed to the default member tier (the tier set at the time of registration).
Changing a Member's Tier
You can change a specific member's tier.
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Customers > Member Management > Member Management by Tier
- Search for and select the member whose tier you want to change, then scroll down to Additional Settings.
- Select the tier you want to change to and click Change Tier.