When this feature is enabled, you can reply to customer inquiries via email. To use this feature, email must be configured first.
Configuring the contact form
Configure settings on this page.
Info
- Register your email to use for customer support under Settings>General>Store profile>Customer Support.
The sender email address is set to no-reply@cafe24shop.com and is a send-only address.
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Enabling the contact form
Enable this feature to display a menu to direct customers to the Contact Us page. -
Preventing spam with CAPTCHA
CAPTCHA requires users to enter a security code when posting or commenting on the board, preventing automated spam submissions. -
Attaching files
Up to 5 files can be attached. -
Configuring inquiry types
Add or delete the inquiry types that customers can select when submitting an inquiry.