Managing additional order form fields

Add fields that customers need to fill in when they place an order.

List of additional fields

Check the order form fields you have added in a list.
Set the order of each field and whether it is required.
Use the Up and Down buttons on each field to arrange the order they appear on the order form.
If customers must provide certain information when filling in the order form, set Required to Required.
You can also check the field name, input type, description, and display settings.
Click Field name to edit the information you entered.

Adding order form fields

Settings>Orders>Additional checkout fields Go to the menu above.
Click Add to open the pop-up for adding an order form field.
Set the properties of each field and save. The fields you set then appear on the order form.
Fields are available as a text box (single line), text box (multiple lines), radio button, checkbox, or select box.
The settings change depending on the field type.
The field length and the length of the text customers enter can be up to 250 characters.

Display settings

The number of rows sets the height of a text box (multiple lines).
You can enter up to 70 rows.
Width (%) sets the width of a text box (multiple lines).
You can enter up to 100%.
Customers can enter up to 1,000 characters in a text box (multiple lines).
Enter input values as the field names for radio buttons, checkboxes, and select boxes.

If you need several input values, separate them with a slash (/).
e.g. Red/yellow/blue
Use the number of items per row to set how many input values appear in a single row.

Product settings

Set the products the additional order form fields apply to.
You can apply product settings to all products, by product category, or to individual products.
Input settings determine how customers fill in the additional fields on the order form.

If you set input settings to Enter once for all products, customers fill in the additional fields
only once per order form.
If you set Enter for each product, customers fill in the additional fields for every product
on a single order form.

All products/By product category/Individual products

If you select All products, the additional order form fields apply to every product.
If you select By product category, Product category settings appears so you can choose a category.
Select the product categories the additional order form fields apply to.
If you select Individual products, select the specific products the additional order form fields apply to.

Use the search area to find the products the additional fields apply to.
Add: Select products and click Add to include them as products the additional fields apply to.
All: Click All to include every product in the search results as products the additional fields apply to.

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