Inventory Management Guide

You can manage inventory from [Admin] Products > Inventory Management > Manage Product Inventory .

 

Deduct from Inventory

The "Deduct from inventory" setting determines how the inventory count you hold is calculated "based on orders."

• Order-based: When a product order comes in, the inventory count is reduced by the number of products ordered. This also includes Bank deposit and Virtual account orders for which payment has not yet been confirmed.
   
• Payment-based: The inventory count is reduced by the number of products for which payment has been completed after ordering. For Bank deposit or Virtual account payments, the order is only counted once the deposit has been confirmed. ※ Products in the cart are not counted toward available stock under either criterion.

Out-of-Stock Display

When the out-of-stock display feature is enabled, an "Out of Stock" label appears on the storefront once a product's inventory reaches 0.

1. [Admin] Products > Inventory Management > Manage Out-of-Stock Products.
    
2. Enter the available stock you need to keep on hand for smooth ordering and shipping.
    
3. Click the "Save" button at the top right of the list.

Total Cumulative Sales

When the out-of-stock display feature is enabled, an "Out of Stock" label appears on the storefront once a product's inventory reaches 0.

• Display: Total cumulative sales across all multi-language stores (total cumulative sales for that specific multi-language store)
   
• Sales figures are displayed based on the same data used in Order Management Statistics Management Product Analysis.
   
• This reflects the number of products actually paid for by customers, including order payments and exchanges (additions).
   
• This excludes the number of products refunded to customers due to order cancellations, returns, or exchanges (cancellations). [May be displayed as negative ( - )]
   
• Total cumulative sales are updated every hour, at 15 minutes past the hour.

Setting Up Inventory All at Once – ① "Bulk Inventory Settings"

Use this to enter or register the same inventory quantity for all selected products at once.

1. Search for the variants you want using the appropriate conditions.
    
2. Select the products you want to edit all at once.
    
3. Click the "Bulk Inventory Settings" button.
    
4. In the Bulk Inventory Settings window, configure the settings you want, then click the "Apply to Selected Items" button.
    
5. Click the "Save" button at the top right of the list.

Setting Up Inventory All at Once – ② Editing Inventory via CSV

Use this when the inventory count or additional price differs by option.

1. Select the products whose inventory count you want to adjust, then click the "Export as CSV" button.
    
2. In the variant download window, click the "Request CSV File" button.
    
3. Click the "Download" button in the download list.
    
4. Enter the inventory count or additional price for each option in the CSV file.
    
5. Save the file in "Excel Workbook (*.xlsx)" or "Excel Workbook (*.xls)" format.
    
6. Click the "Upload Inventory Information" button to upload your edited file.
    
7. You can also upload inventory information from Product Management Product Management Manage via CSV Edit Inventory (tab).

How to Fill In the CSV File

• You can register or edit up to 1,000 variants at a time.
   
• Columns start at A and end at R. Do not modify the column headers or their order — use the order exactly as it appears when you open the file.
   
• Product code, product name, price, variant code, variant name, and total cumulative sales cannot be edited. Only inventory information, display status, and sales status can be edited.
   
• For products without options, only columns A–E can be edited.
   
• To edit in a language other than Korean, save the file in "Excel Workbook (*.xlsx)" or "Excel Workbook (*.xls)" format before uploading.
   
• Of the files uploaded within the last 72 hours, the most recent 3 are shown in the completed list.
   
• The CSV upload feature is not supported in Internet Explorer 10 or earlier.

Inventory Management Menu Structure – Manage Product Inventory, Manage Out-of-Stock Products

The Inventory Management menu includes submenus such as Manage Product Inventory and Manage Out-of-Stock Products. Each menu offers the same functionality — only the list of variants displayed differs.

Manage Out-of-Stock Products

1. You can manage products that are out of stock.
    
2. When Inventory Management is configured, you can check products with an available stock of 0 among the variants selected for "Enable out of stock."